1-Year Limited Warranty Policy
1-YEAR LIMITED WARRANTY
Last Updated: August 31, 2026
1. WARRANTY PERIOD
The Cavelora 1-Year Limited Warranty begins on the date the product is delivered and remains valid for 12 months.
This warranty applies to eligible products purchased directly from Cavelora.com.
Proof of purchase, such as an order number or order confirmation, may be required.
2. WARRANTY COVERAGE
This Limited Warranty covers eligible defects in materials or workmanship that occur under normal household use during the warranty period.
Covered issues may include:
• Failure to power on due to a manufacturing defect
• Failure to heat properly due to a manufacturing defect
• LCD display failure
• Control button failure
• Internal electrical or heating component failure
• Other defects confirmed by Cavelora to result from materials or workmanship
All warranty claims are subject to review and verification.
3. EXCLUSIONS
This Limited Warranty does not cover damage or failure caused by:
• Accidents, drops, impacts, or crushing
• Misuse, abuse, or improper handling
• Water or liquid damage
• Improper cleaning or maintenance
• Use contrary to product instructions
• Unauthorized repair, modification, or disassembly
• Improper or incompatible electrical supply
• Power surges or abnormal electrical conditions
• Normal wear and tear
• Cosmetic damage that does not affect product function
• Scratches, dents, discoloration, or surface wear after delivery
• Cord damage caused by pulling, twisting, cutting, or improper storage
• Commercial, rental, or other unintended use
• Lost or damaged accessories resulting from misuse or normal wear
Products purchased from unauthorized third-party sellers may not be covered unless required by applicable law.
4. NORMAL WEAR
Normal wear and cosmetic changes are not considered manufacturing defects.
This may include:
• Minor scratches
• Surface wear
• Gradual changes in finish
• Normal bristle wear
• Cosmetic wear around buttons, trim, or handle areas
5. WARRANTY CLAIMS
To submit a warranty claim, contact Cavelora Customer Care:
Email: service@cavelora.com
Phone: (+1) 253-322-2592
Please provide:
• Your order number
• The email address used for the order
• A description of the issue
• Clear photos of the product
• A video demonstrating the issue when reasonably possible
Additional information may be requested during the review process.
6. PRODUCT INSPECTION
Cavelora may request additional photos, videos, troubleshooting steps, or return of the product for inspection.
Do not return a product without prior authorization and return instructions from Cavelora.
Unauthorized returns may not be accepted.
7. WARRANTY REMEDIES
If a warranty claim is approved, Cavelora may provide one of the following remedies, as appropriate:
• Repair
• Replacement
• Refund
• Another reasonable resolution
The available remedy may depend on the nature of the defect, product availability, and applicable law.
8. WARRANTY SHIPPING
For an approved warranty claim involving a confirmed covered defect, Cavelora will provide return instructions and cover reasonable return shipping costs when a return is required.
Shipping expenses incurred without prior authorization may not be reimbursed.
9. REPLACEMENT PRODUCTS
Replacement products are subject to availability.
If the original color is unavailable, Cavelora may offer an available alternative.
Unless otherwise required by applicable law, a replacement product remains covered for the remainder of the original warranty period and does not begin a new 12-month warranty period.
10. ACCESSORIES
Included accessories are covered only for eligible manufacturing defects.
Normal wear, loss, misuse, accidental damage, or damage occurring after delivery is not covered by this Limited Warranty.
11. RETURN POLICY
The 1-Year Limited Warranty is separate from the Cavelora 7-Day Return & Refund Policy.
The 7-Day Return & Refund Policy applies to eligible return requests made within the applicable return period.
The 1-Year Limited Warranty applies to eligible manufacturing defects during the warranty period.
12. CONSUMER RIGHTS
Nothing in this Limited Warranty is intended to exclude, restrict, or limit any rights or remedies that cannot legally be excluded or limited under applicable law.
13. CONTACT INFORMATION
Cavelora Customer Care
Phone:
(+1) 253-322-2592
Email:
service@cavelora.com
Address:
301 East Arrow Highway, Suite 101
San Dimas, CA 91773
United States
Do not send warranty products to this address unless specifically instructed by Cavelora Customer Care.