Shipping Information
At Cavelora, we work to ensure every order is shipped efficiently and arrives as smoothly as possible.
Below you’ll find important information regarding order handling, delivery timelines, and shipment tracking.
Order Handling
Orders are prepared and dispatched within 1–3 business days after payment is confirmed, excluding weekends and holidays.
Once your order has been shipped, you will receive a confirmation email containing your tracking details.
Please note that processing times may be slightly longer during peak seasons or high-volume periods.
Where We Ship From
To better serve our customers, Cavelora fulfills orders from both U.S.-based warehouses and international fulfillment centers.
The shipping origin for each order is selected automatically based on inventory availability and destination, ensuring the most efficient delivery option whenever possible.
Domestic Fulfillment (U.S. Warehouse)
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Available for select products within the United States
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Typical delivery time: 3–7 business days
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Shipped via domestic carriers
International Fulfillment (Direct Shipping)
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Used when items are not available in U.S. warehouses
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Typical delivery time: 7–15 business days
Estimated Delivery Timeframes
Estimated delivery times depend on your location:
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United States: 3–15 business days
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International destinations: 10–20 business days
Delivery estimates may vary due to carrier operations, customs processing, or local delivery conditions.
Shipping Charges
Shipping costs are calculated at checkout and displayed clearly before order completion.
From time to time, shipping promotions may be offered and will be communicated on our website.
Tracking Your Order
After shipment, you will receive an email with your tracking number.
You may track your order at:
Tracking updates may take 24–48 hours to appear after shipment confirmation.
Customs & Import Fees
For international shipments, customs duties, taxes, or import fees may be applied by local authorities.
These charges are not included in the purchase price or shipping fees and are the responsibility of the recipient.
Cavelora is not responsible for delays related to customs clearance.
Shipping Address Responsibility
Please review your shipping address carefully before completing your order.
Cavelora cannot be held liable for delivery issues caused by incorrect or incomplete address information provided at checkout.
If you need to make changes to your address, contact us as soon as possible after placing your order.
Delivery Issues
If your order does not arrive within the expected delivery timeframe, please contact our customer support team. We will assist you in locating your shipment or determining the next steps.
Contact Us
If you have any questions regarding shipping or delivery, feel free to contact us:
Email: service@cavelora.com
Phone: (+1) 253-322-2592
Address: 301 EAST ARROW HIGHWAY SUITE 101SAN DIMAS, CA 91773
We’re happy to assist you.